Rainy day guarantee

Our rainy day guarantee ended on Monday 30 September 2024, please check back later for any updates.

 

Prebook your tickets without worrying about the weather with our new rainy day guarantee!

If it rains continuously while you're at the park this summer for more than two hours during official park opening hours, we'll give you a FREE return visit on a day of your choice this year.

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Adult male polar bear lying in the grass. Side profile looking to the left. IMAGE: Amy Middleton 2023

Terms

The rainy day guarantee applies from 13 June to 30 September 2024 only

It applies to days where it has rained at Highland Wildlife Park continuously for two hours

Tickets are only valid for a single return visit to Highland Wildlife Park for the same tickets purchased originally, such as one adult and one child

Rainy day guarantee emails will be issued within 72 hours of the rainy day

Free return visits will only be accepted upon presentation of the original tickets and guarantee email with a valid named ID for the lead booker. Return visits under this guarantee have no cash value and cannot be transferred to somebody else

You cannot re-visit more than once under this guarantee. If it also rains, or there are high winds on your return visit, you will not be entitled to another free visit

Free return visits can be taken up until 31 December 2024

No cash alternative is available and tickets cannot be re-sold or exchanged

Wolverine sitting in the grass looking to the right IMAGE: Amy Middleton 2023

The guarantee only applies to Highland Wildlife Park admission tickets booked in advance through the Highland Wildlife Park website. School visits, RZSS member visits, Universal Credit tickets and tickets booked through a third party are excluded from this promotion.

The rainy day guarantee does not apply to special events or experiences (such as keeper for the day) or walk-up tickets bought on the day 

Return visits are subject to availability. Highland Wildlife Park has the right to refuse entry and withdraw the rainy day guarantee offer at any time. Qualifying days will be determined by Highland Wildlife Park and that decision is final 

For more information or if you have any questions, please get in touch with info@rzss.org.uk.