About RZSS

RZSS Management




CEO - Barbara Smith

Responsible for the business and operational performance, including retail, visitor services, sponsorship and fundraising and membership. Barbara has a wealth of experience in the tourist attraction sector, enjoying 10 years at Edinburgh Castle and holding the position of Managing Director at Chester Zoo prior to joining the RZSS.


Director of Finance & Resources - James Stewart

Responsible for all financial accounting and management activities such as financial forecasting and accounts, VAT, corporate governance, risk assessment, payroll, insurance, pensions administration, ICT planning, delivery, IT support and property and estates.

Contact the finance department: [email protected]

Director of Human Resources - Lindsay Macpherson

Responsible for leading the HR and Health & Safety teams to ensure best practice policy and process including the development and provision of a comprehensive HR/Health & Safety service across the organisation. Providing HR input to developing the strategic direction of the organisation and implementation of strategic/business planning.

Contact: [email protected]


Director of Conservation and Living Collections -
Dr. Charlotte Macdonald

RZSS Director of Conservation and Living Collections - Dr Charlotte Macdonald

Responsible for delivering the strategic direction for Conservation, Research and Science, Living Collections, Veterinary Services and Discovery and Learning, drawing together the varying functions of the different teams to meet the Society’s charitable aims and objectives. Charlotte has worked in zoos for almost 30 years, most recently as Director of Life Sciences at Twycross Zoo, prior to taking up her post at RZSS.

Contact: [email protected]


Head of Business Operations & Visitor Services at Highland Wildlife Park - Daska MacKintosh

Responsible for managing the visitor experience and facilities at the Highland Wildlife Park.

Contact the Highland Wildlife Park: [email protected]


Head of Living Collections at Edinburgh Zoo - Darren McGarry

Responsible for all species kept in the collection at Edinburgh Zoo, including husbandry and health management, nutrition and veterinary services. Originally employed on a youth training scheme, Darren has worked for the RZSS since 1986. He has worked with birds, primates and hoof stock and was Head hoof stock keeper for 10 years before becoming Animal Collection Manager, Head of Animals in 2011, and Head of Living Collections in 2013.

Contact the animal department: [email protected]

Head of Marketing, Communications and Membership - Ben Supple

Responsible for marketing, advertising, media and membership activities. Ben began his career as a journalist with D.C. Thomson and spent over a decade with the Scottish SPCA before joining the Scottish Ambulance Service. A member of the Chartered Institute of Public Relations and the Chartered Institute of Marketing, Ben also served on the board of Keep Scotland Beautiful as a charity trustee.


Contact the Comms Team: [email protected]


Head of Property & Estates - Gavin Whigham

Gavin is responsible for maintenance, refurbishment and new build projects within both RZSS sites, this also includes gardens, infrastructure, waste and sustainability. Gavin has worked with RZSS since 2013 and came to the society from a local authority where he enjoyed 17 years service working on social housing and education projects.


Contact [email protected]


Head of Information Technology - Ade Worley

Ade is responsible for strategically developing, implementing and maintaining the Society's IT estate; covering areas such as applications, infrastructure and communications architecture, service delivery and information/data security.  Ade joined RZSS in February 2017 as IT Manager and became our Head of IT in May 2018.  Prior to this he worked for the RSSPCC as their IT Manager for 14 years.  He has extensive knowledge of the Scottish charity sector, and the challenges of delivering IT service within constrained budgets and resources.