Plan Your Visit
Latest visitor information

Highland Wildlife Park is open seven days a week to visitors from across the UK in line with current Scottish Government guidance. 

Your visit will be different to normal as we take measures to ensure the safety of our visitors, staff and animals. 

For the latest visitor information, please visit our FAQ page.

Visitors with disabilities

Highland Wildlife Park offers you a warm welcome. 

Our location in the Scottish Highlands means that our site is steep and rugged and while this creates ideal habitats for our animals, as well as great scenery, we understand it can also make moving around the park a challenge in places.

Most of the steps can be bypassed via alternatives paths but due to the nature of our park these are steep in places.

We continue to work hard to ensure the park is as accessible as possible for visitors who have mobility issues and other disabilities.

Admissions

Visitors who require special assistance are offered free admission for one accompanying carer when they pay the full adult/concession/child price. We ask that you bring with you supporting documents for the above ticket types: These include: -

  • Blue Badge
  • National Entitlement Card (Scotland) showing the C+ symbol
  • Access Card showing the +1 symbol (England)
  • Plus One card for children and young adults (Highland region) or equivalent from other UK regions
  • Max Card for children and young adults
  • DWP letter showing start / expiry date information on PIP/ DLA/ AA / Benefit Award

In respect of professional/local authority carers who are travelling with service users we ask they bring their Employer photo-ID cards. Please also e-mail wildlife@rzss.org.uk ahead of your visit should your client require more than one carer.

Limited car parking

There are a limited number of Blue Badge parking spaces located near the Visitor Centre at the top of our main car park.

If you have a larger vehicle, we may ask for it to be parked elsewhere after leaving passengers near the Visitor Centre.

Moving around the park from the car park

The majority of our park is accessible to visitors who may have impaired mobility, however there are certain areas that can only be accessed via steeper and, in places, rough paths.

In particular, the loop from the Visitor Centre via the Arctic foxes, snow leopards and polar bears in both directions is steep with rough pathways.

The male polar bears can be viewed, most days, from the drive-through reserve.

Wheelchairs

We have a small number of wheelchairs available to rent on a first come first served basis.

Registered Assistance Dogs

Only fully trained and accredited assistance dogs which are accompanying their respective partner are permitted to enter the park. 

You must inform a member of the admissions team and show proof of accreditation prior to entry.

In addition to the above admission, assistance dogs are subject to the following regulations of BIAZA – (British and Irish Association of Zoos and Aquaria): -

  • All registered assistance dogs must be up to date with all inoculations
  • Dogs must be kept on a lead and under control at all times
  • Dogs must not be allowed to defecate anywhere within the park. Any such incidents must be cleared by their owners immediately and disposed of appropriately
  • If the behaviour of our animals or your dog is affected, please move away from the area to ensure both their safety and those of our other visitors

Toilet facilities

Accessible toilets are located near the Visitor Centre and adjacent to the Blue Badge parking area.

During holidays there may be additional temporary accessible toilets located in various areas of the park.

Visitor Centre

  • Wildthings Gift Shop – there is level access to the shop at the main entrance
  • Antlers Café – access via the pathway (no steps) around the left side of the Visitor Centre
  • Oystercatcher café - access via either the ramp from the car park or via the gift shop

NB there is no access from the gift shop to Antlers Café within the Visitor Centre

 

Please do not hesitate to contact us prior to your visit if you have any additional questions or require further information.

Tel number: 01540 651 976

Email: wildlife@rzss.org.uk

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